There’s been considerable concern over improper attestation by some SHAKEN signers. Terminating service providers should use call analytics to measure the reputation of authenticating service providers. In this article, we’ll provide a simple example and suggest ways to expand it for deeper analysis.
We’ve seen an uptick in news about increasingly sophisticated scams perpetrated by fraudsters. This article reviews a few of the common types and describes behavioral and analytics-based defenses. Let’s have a look.
Reply comments on the FCC’s third inquiry and eighth set of proposed robocall rules were quite active. This article summarizes the reply comments and recurring themes.
Here’s a quick review of robocall trends through August 2023.
The August 2023 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation and attestation level usage.
A new standards document has been published in the U.K. for a common telephone numbering database. This is expected to be a component in the U.K. deployment of CLI authentication—the U.K. version of STIR/SHAKEN.
Anatel, the National Telecommunications Agency of Brazil, recently reported progress in reducing the number of abusive calls. The agency credits the improvement to several actions they took in recent years. Let’s have a look.
You may have noticed a new feature, Contact Posters, coming in iOS 17. We noticed some similarities with branded calling. Could Apple or third-party developers adapt this technology to branded calling sometime in the future? Let’s have a look.
The FCC announced that it has reappointed the Industry Traceback Group (ITG), originally established by USTelecom, as the Registered Traceback Consortium, a role required by the TRACED Act. The announcement also describes recent ITG improvements.
There was an extensive discussion of call blocking notification in recent comments to the FCC on their Eight Further Notice of Proposed Rulemaking for robocalls. We thought it might be helpful to show examples of the two notification methods, SIP 603+ and SIP 608, to help readers understand how these methods differ.
There were many participants with lots of comments on the FCC’s third inquiry and eighth set of proposed rules for robocalls. This article summarizes the comments and recurring themes.
Researchers at North Carolina State University have published a paper on a new robocall identification tool they have developed to automate call content analysis. Let’s have a look.
Here’s a quick review of robocall trends through July 2023. The scam robocall statistics are improving. Let’s have a look.
The July 2023 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation and attestation level usage.
The TRACED Act requires the FCC to issue rules for call blocking notification. The Commission is seeking further input on how to do that. Let’s have a look.
The FCC has requested comment on ways to provide accurate caller name information to call recipients for calls authenticated with full A-level attestation. Rich Call Data (RCD) is well suited to this task, and there has been work underway to refine how it can be used. With the FCC’s request for comment in play, now is a good time to review these refinements.
Regulators and law enforcement announced an enforcement sweep across the U.S. targeting operations responsible for making or facilitating illegal telemarketing calls.
The June 2023 STIR/SHAKEN and robocall statistics are now available. The data show a mix of good and bad news.
New robocall mitigation rules have been published in the Federal Register, which sets the compliance deadline. Here’s an overview.
The FCC has set compliance deadlines for its new robocall mitigation and call authentication rules. This educational webinar reviews the rules and deadlines to help telephone service providers plan their compliance next steps.
The STIR/SHAKEN implementation deadline for small voice service providers and gateway providers has arrived.
Are robocallers gobbling up numbering resources? Regulators and legislators in one state think so, and they’ve passed a law to do something about it. Let’s have a look.
Legislation has been introduced in Congress to give the FCC stronger enforcement powers. Let’s have a look.
New robocall mitigation and STIR/SHAKEN rules have been published in the Federal Register. This sets the compliance deadline for some of the rules. Here’s a quick review.
Enterprise callers and the voice service providers that serve them have been reporting problems with their calls being labeled as spam. Some are asking the FCC for help, and the Commission has opened an inquiry on the matter. Would Rich Call Data help? Let’s have a look.
Recent and proposed rule changes by the FCC will require voice service providers to update their certification filing and robocall mitigation plans in the Robocall Mitigation Database. This article provides a quick overview of the changes and timeline.
The FCC received in-depth, interesting comments on third-party signing in STIR/SHAKEN. We’ve summarized the comments and recurring themes. Here’s an overview.
The May 2023 STIR/SHAKEN and robocall statistics are now available. The data show continued steady improvement in several areas.
We’ve been discussing the STI Governance Authority’s recent guidance on STIR/SHAKEN attestation and its implications for Know-Your-Customer (KYC) vetting and branded calling. In this article, we connect these dots.
The STI Governance Authority (STI-GA) issued new guidance to define improper attestation in STIR/SHAKEN. This article reviews the issues and guidance.
On May 18, 2023, the FCC extended its robocall blocking rules to include a broader range of service provider roles. This article summarizes the new rules and deadlines.
Maryland enacted a state-level “mini TCPA” law, which will strengthen robocall prevention. Meanwhile, the Florida legislature passed an amendment to weaken its version. Let’s see what’s going on.
Two VoIP providers are in trouble with regulators and law enforcement for transiting robocalls. Robocall mitigation is not just a compliance thing—it can also help providers stay out of trouble. This article shows how.
The FCC received a huge number of comments on their proposed robotext rules. We’ve summarized the comments and recurring themes. Here’s an overview.
The April 2023 STIR/SHAKEN and robocall statistics are in. These figures show improvements in some areas. An analysis of prolific robocall signers sheds new light on robocall signing patterns.
The FCC has circulated a draft of new rules, proposed rules, and a notice of inquiry to be voted on in their next open meeting. Let’s have a look.
An amendment to the Florida Telephone Solicitation Act (FTSA) is making its way through the 2023 session of the Florida legislature. If enacted, subtle changes would have a big impact on the law’s reach. Here’s a review.
Another state has enacted new legislation to prevent illegal robocalls. The law targets telephone solicitors and persons that assist with the origination or transmission of illegal calls, including service providers. Here’s an overview.
The ATIS STIR/SHAKEN standards have been updated for support of delegate certificates. This article reviews the changes. Let’s have a look.
Several robocall mitigation and STIR/SHAKEN deadlines are just around the corner. All U.S. providers will be affected by at least some of these rules and should be making their compliance plans. Here’s a recap.
The FCC and FTC have been sending warning letters to gateway service providers identified as carrying suspicious robocalls. Do these letters work? The FTC has recently provided some statistics. Let’s look at the numbers.
After a long, complicated deliberation, the FCC is set to vote on new rules to prevent access arbitrage. Here’s what’s happening.
The March 2023 STIR/SHAKEN and robocall statistics are in. These figures show welcome improvements in most areas. This article reviews the trends.
In its March 2023 open meeting, the FCC issued a Further Notice of Proposed Rulemaking (FNPRM) that will reconsider its TCPA consent rules. This could have a big impact on how enterprises may contact customers and prospects using voice calls and text messages. Let’s have a look.
We’ve seen a report that the March 31, 2023, deadline for business SMS users to register their SMS campaigns with The Campaign Registry has been extended. Here’s the latest.
The FCC adopted a limited set of rules from the more expansive list they initially proposed for blocking unlawful text messages. The Commission also asked for further comment on potential future rules. Let’s have a look.
The FCC adopted additional new rules for STIR/SHAKEN call authentication at their March open meeting. Let’s have a look.
Robocalls were down in February 2023. This article reviews the recurring trends and a potential inflection point.
There’s been a surge of meetings with the FCC by advocates asking for modifications to the robotext blocking rules up for a vote on March 16. Let’s have a look.
A recent court order settlement includes a very detailed, comprehensive robocall mitigation plan that might be an instructive example for the industry. Let’s have a look.
The Commission is requesting more feedback on STIR/SHAKEN third-party signing. They will vote at their next meeting to launch another FNPRM process. This article reviews some of their key questions. Let’s have a look.
The latest STIR/SHAKEN and robocall statistics are in. This article reviews the trends.
The FCC published new STIR/SHAKEN rules up for a vote in their meeting on March 16, 2023. Here’s an overview.
The FCC announced that they intend to vote on proposed rules for blocking illegal text messages. The vote is scheduled for their open meeting on March 16, 2023. Here’s an overview.
Here is a recording of a session on STIR/SHAKEN for service providers presented by Alan Percy, TelcoBridges, and Jim Dalton, TransNexus, at ITEXPO 2023 in Fort Lauderdale.
Here’s another case where a platform provider is being held accountable for alleged illegal robocalls made by its customer. The Department of Justice is targeting both the robocaller and the provider. Here’s what’s happening.
Despite the Access Arbitrage Order, traffic pumping continues to exploit high access charges. Here’s an update on the latest round of suggestions to curb access arbitrage.
Legislation has been introduced in the U.S. House of Representatives to create stricter penalties for illegal robocalls, including time in prison. Let’s have a look.
A recent news story describes a widespread robocall scam in which the caller impersonates Medicare services. Would Do-Not-Originate lists help? Why aren’t they being used? This article discusses the issues.
Robocalls continued an upward trend in the U.S. month-over-month and compared with the same month in the previous year. Let’s have a look.
Small voice service providers and gateway providers must implement STIR/SHAKEN by June 30, 2023. This webinar will show you what’s involved in a smooth deployment. The session will include typical deployment examples with a variety of network equipment.
We see some encouraging trends in the latest STIR/SHAKEN statistics, along with some lingering concerns. Let’s have a look.
Last week, the FCC issued an enforcement notice to all U.S.-based voice service providers to mitigate apparently illegal traffic from a particular source. This situation is testing the robocall mitigation and know-your-customer responsibilities of parties in the telecom ecosystem. Are you ready for this?
An interesting variety of reply comments were filed on the FCC’s non-IP call authentication inquiry. This article reviews these filings and recurring themes.
The FCC recently issued a decision on petitions to reconsider updated TCPA call limit rules. The compliance date for these rule changes has been announced. Here’s an overview.
The tech industry is abuzz about ChatGPT, an artificial intelligence tool from OpenAI. How will this impact the telecommunications industry? Let’s have a look.
The FCC responded to opposing petitions for reconsideration of its rules restricting calls that can be made without prior express consent. Here’s a recap.
The FCC sent a STIR/SHAKEN report to the U.S. Congress. This report describes the Commission’s assessment of the efficacy of the technologies used in STIR/SHAKEN. Here’s a recap.
Robocalls in the U.S. were up in 2022 versus previous years. Here’s a look at the trends.
Some long-running STIR/SHAKEN trends showed signs of change in December. Let’s have a look.
Here are the top ten stories on our website in 2022 based on readership. Click the headlines to view each article.
The FCC sought comment on proposed rules to prevent illegal robotexts. This article reviews the comments received and proposed initiatives.
The FCC launched a new portal in which private entities can report suspected robocall and spoofing violations to the FCC Enforcement Bureau. Here’s an overview.
Verizon petitioned the FCC for a limited waiver of deadlines related to the Gateway Provider Order. Their request highlights the effort required to complete an IP transition. Here’s an overview.
The FCC announced its decision on whether the STIR/SHAKEN implementation extension for small providers should be extended further or lapse. Here’s what’s happening and how we got here.
This webinar will help you understand the regulatory requirements and processes to register for and deploy STIR/SHAKEN in your network. We also cover the latest information on call authentication in non-IP networks, i.e., SHAKEN for TDM.
The FCC issued a Notice of Inquiry to ask for comments on non-IP call authentication. This is a hot topic, and the Commission received 161 pages of comments in 20 submissions. In this article, we summarize the comments and recurring themes.
More effective dates have been set for gateway provider robocall rules. These compliance dates are related to new requirements for filing certifications in the Robocall Mitigation Database (RMD). Some rules also apply to downstream providers. Let’s have a look.
Robocalls in the U.S. were up again in November, again setting a record for 2022. Here’s an overview.
The monthly STIR/SHAKEN statistics improved slightly in November. Is this a blip, or a new trend? Let’s have a look.
A law firm has created a smartphone app that lets users swipe left to report robocalls, which may result in a lawsuit against the robocaller. Let’s have a look.
The FCC issued a declaratory ruling on ringless voicemail. Here’s what happened.
ATIS announced support for additional features in the ATIS Robocalling Testbed. Let’s have a look.
The FCC approved new rules requiring gateway providers to block certain calls. The effective date for these rules was subject to OMB approval, which they have issued. Here’s a summary of the rules and compliance date.
Ofcom, the UK regulator for communications services, instituted new rules designed to identify and block spoofed calls. It also updated its guidance for how service providers should work with Calling Line Identification (CLI) data. Let’s have a look.
Could a standardized “Legal Entity Identifier” (LEI) help with call authentication? Some organizations believe it could. They’ve encouraged the FCC to incorporate LEI provisions into the Commission’s call authentication rules. Let’s have a look.
Robocalls in the U.S. were up sharply in October, reaching the highest level seen since the start of the pandemic. Here’s what’s happening.
SHAKEN participation was up in October, but the percentage of signed calls remains flat. Why is that? Let’s have a look.
The FCC approved and launched its planned inquiry, Reviewing Policies for Caller ID Authentication on Non-IP Networks. Here’s what happened.
The FCC received reply comments on whether STIR/SHAKEN extensions are needed and if STIR/SHAKEN effectiveness. Here’s a summary.
The Office of the Indiana Attorney General announced a settlement with a service provider accused of facilitating illegal robocalls. The settlement requires the provider and its CEO to exit the telecommunications industry forever. Here’s what happened.
NTCA – The Rural Broadband Association representative Brian Ford met with FCC staff to suggest improvements for the draft Notice of Inquiry (NOI) on non-IP call authentication. The Commission will discuss this NOI during their October open meeting. Here’s a recap of the NTCA’s suggested improvements.
There are a few updates under consideration for the SHAKEN governance standard to clarify support for delegate certificates and RespOrg participation. This article reviews the proposed changes.
In a breakthrough meeting with the FCC, a group of associations representing lawful high-volume callers said that the SIP 603+ standard holds potential for effective call blocking notification. However, they said that prompt Commission action is necessary. Here’s what’s happening.
The FCC will consider launching an inquiry into SHAKEN for TDM at its October open meeting. Here’s what’s happening.
The FCC Enforcement Bureau has started a process to shut down seven voice service providers for non-compliance with anti-robocalling rules. Here’s what’s happening.
The TRACED Act requires the FCC to request comments on whether STIR/SHAKEN extensions are needed and if STIR/SHAKEN is effective. There were some interesting comments filed. Let’s have a look.
Robocalls signed with STIR/SHAKEN call authentication remain high, but there is good news on this front. Let’s have a look.
What’s happening with delegate certificates and STIR/SHAKEN? This article reviews how they’re to be used and previews proposed updates to the standard. Let’s have a look.
After almost a year of behind-the-scenes work, the FCC has begun to develop rules to combat spam text messages. Here’s an update.
The owner of a VoIP provider business pleaded guilty in federal court to money laundering related to gateway provider services that introduced illegal robocalls into the U.S. This case illustrates the hefty fines that can be levied against gateway providers for their involvement in illegal robocalls.
The FCC received reply comments on proposed rules for SHAKEN and robocall mitigation. Here’s a summary of individual comments and recurring themes.
Access fees for the Do Not Call (DNC) Registry, an important resource for regulatory compliance and legal risk mitigation, are changing soon. Here’s an overview.
Should information gathered in robocall traceback be made publicly available? Arguments have been made on both sides. Let’s have a look at the issues.
Robocall volume has fluctuated widely throughout 2022 and rebounded to a new high in August. What’s happening in the war against illegal robocalls? Let’s look at the latest numbers and trends.
Robocalls signed with STIR/SHAKEN call authentication remain high, but there might be a new trend emerging. Let’s have a look.
Call labeling has been promoted as a valuable service to protect people from unwanted and illegal robocalls. Is this service becoming a protection racket? Let’s have a look.
A new version of the ATIS SIP Forum SHAKEN standard has been published. It includes important procedures to improve the security of the SHAKEN ecosystem. Let’s have a look.
The SIP 603+ standard on robocall blocking notification has been approved and published by ATIS. Here’s an overview.
The FCC asked for feedback on a long list of proposed SHAKEN and robocall rules. They received lots of comments. Here’s a summary of individual comments and recurring themes.
While regulators have avoided prescriptive robocall mitigation plans, state attorneys general are shaping very specific requirements in prosecution settlements. Let’s have a look.
State legislators in Michigan have proposed a Telephone Solicitation Act that would impose hefty penalties for violating its provisions. Will this become a model for other states? Let’s have a look.
The CHIPS and Science Act of 2022 was signed into law on August 9, 2022. Although it’s main purpose is to promote semiconductor manufacturing in the U.S., it also includes some telecommunications funding. Let’s have a look.
Robocalls in the U.S. were down in July. This article shows the trends and possible reasons for the drop.
Fifty state attorneys general are forming an Anti-Robocall Litigation Task Force. This task force will investigate and take legal action against telecommunications companies responsible for carrying illegal robocalls.
Robocalls signed with STIR/SHAKEN call authentication remain high, but other statistics show possible signs of change. Are these just blips, or new trends? Let’s have a look.
The FCC proposed a rule change to strengthen robocall mitigation by making the requirements more specific—something they’ve carefully avoided in the past. This article reviews why they proposed this change and what the new requirements could be.
In a strange turn of events, eight originating service providers did not respond to robocall cease-and-desist letters from the FCC. What happened next? Here’s an overview.
Legislation was introduced in the U.S. House of Representatives to prohibit spam text messages. The proposed law would also change the auto dialer definition that’s been at the center of so many TCPA lawsuits. Here’s a review.
The new STIR/SHAKEN and robocall rules for gateway providers are now published and final. Here’s an overview of the final version.
Can a downstream provider sign calls with STIR-SHAKEN? Does this make the originating service provider a SHAKEN participant? We hear this question often, and it’s come up in a recent FCC document. Let’s review the regulations and standards.
Ohio Attorney General Dave Yost filed a lawsuit in federal court on July 7 against twenty-two defendants accused of sending billions of auto warranty robocalls. The FCC issued cease-and-desist letters to eight voice service providers for their involvement in carrying these robocalls.
Robocalls in the U.S. have been rising in 2022. In this article, we review the trends, causes and recent reactions from lawmakers.
STIR/SHAKEN participation increased in June 2022, while robocall traffic remains high, including robocalls signed with SHAKEN certificates. Here’s a review of recent trends.
Non-facilities-based small voice service providers in the U.S. must implement SHAKEN by June 30, 2022. This article shows how these providers are preparing for this deadline.
Fraudsters have found another way to game the intercarrier compensation system. In response, the FCC has just proposed new rules to combat this access arbitrage scheme. Here’s how it works.
The SIP 603+ standards task force invited feedback from an association of calling community businesses. The association responded. Does the standards draft satisfy their issues? Let’s have a look.
The number of voice service providers authorized to do STIR/SHAKEN is growing fast. Let’s see what’s happening.
The FCC published a notice to remind non-facilities-based small voice service providers of the imminent deadline for STIR/SHAKEN implementation. The notice also recaps the filing requirements. Let’s have a look.
Stronger robocall mitigation requirements have been proposed before the FCC. These proposals would create stronger financial incentives for robocall mitigation along the call path. Let’s have a look.
There’s an ongoing debate over call blocking notification. Will the call blocking mechanism proposed by several large carriers work, or would it impose impossible burdens on callers? New concerns have been raised—let’s sort this out.
The TRACED Act requires immediate call blocking notification. An updated version of the SIP decline message, dubbed “SIP 603+” has been proposed. Would this be sufficient for notification and redress? In this article, we summarize the proposal so you can decide.
We learned of a recent Telephony Denial of Service (TDoS) attack, which included a ransom demand. We’re sharing information about the attack to help others be on their guard.
Signed robocalls showed explosive growth in May. In some cases, a SHAKEN attestation is becoming a marker for a likely robocall. Let’s have a look.
The FCC just released a report from the CATA Working Group, Best Practices for Terminating Voice Service Providers (TSPs) using Caller ID Authentication Information. The report outlines where we are with SHAKEN and robocall prevention, where we need to be, and how to get there.
While adopting new STIR/SHAKEN and robocall mitigation rules for gateway providers on May 19, the FCC also proposed another round of new rules—twenty-six pages’ worth. Here’s a quick overview.
The new STIR/SHAKEN and robocall rules for gateway providers were approved on May 19. Here’s a quick recap of the final version.
Telecom fraud is a big problem in China. The latest response by a large telecom service provider is the most severe action yet. Will it work, or will users just find other ways to communicate? Let’s have a look.
There has been a flurry of last-minute filings on proposed rules for gateway providers to implement SHAKEN and robocall mitigation. We’ve summarized the discussion for you.
The FCC will consider a draft order during their open meeting on May 19, 2022. There are many moving parts in this order. Here are the highlights.
A discussion is underway to change access arbitrage rules again. Why? Because access arbitrage schemes are evolving, and the rule changes are designed to counter the latest traffic-pumping tactics. Here’s what’s happening.
The April STIR/SHAKEN statistics show some alarming trends, but help might be on the way. Let’s have a look.
New legislation would amend the TRACED Act to improve robocall traceback. Here’s how it would do that.
The FCC announced that they will vote in their next meeting to require gateway providers to implement STIR/SHAKEN and perform robocall mitigation. Let’s review the specific rules, proposed deadlines, and possible last-minute changes.
A creative regulatory approach to prevent robocalls has been proposed to the FCC. Would it work? Let’s have a look.
Using the Reassigned Numbers Database can be very expensive. Not using it can be even more expensive. Can this be fixed? This article reviews the problems and proposed changes made in a recent waiver request.
There’s been an ongoing debate for almost a year now about how to satisfy the immediate call blocking notification requirements of the TRACED Act. The conversation continued with a very interesting session at SIPNOC 2022. Here are the highlights.
This webinar will help you understand the regulatory requirements and processes to register for and deploy STIR/SHAKEN in your network.
Hiya announced a new robocall scam they’ve observed. Here’s how it works.
The FCC announced a price change for the Reassigned Numbers Database (RND). The change was touted as making the RND more affordable. However, we ran the numbers and found that prices won’t go down for everyone. Let’s have a look.
The FCC asked the Industry Traceback Group (ITG) for information on robocall tracebacks. The ITG responded with a report that analyzes traceback activity over the past six months. Here are a few highlights that caught our eye.
The March STIR/SHAKEN statistics are a mixed bag—some numbers got worse, while others improved. Let’s have a look.
Who would use delegate certificates, and what other roles are involved in making this happen? What are the benefits? Let’s have a look.
The proportion of voice service providers certifying that they have not implemented STIR/SHAKEN surged dramatically in March 2022. This article explains what’s happening and what’s next.
Service providers that originate or transit unlawful robocalls are under increasing pressure. And it’s not just from the federal government—states are getting involved too. Let’s have a look at recent events.
Quantum computer technology is being developed that can calculate solutions in a fraction of the time required by today’s computers. This technology could also be used to overcome encryption methods used to secure communications networks. How quickly will this happen? What should you be doing now? Let’s have a look.
There are rapid developments underway in call blocking notification. What is it, and how does it work? Let’s have a look.
There are over 200 STIR/SHAKEN implementation claims from 78 countries other than the U.S. and Canada. Where are these providers located? How are they doing SHAKEN from abroad? Let’s have a look at the numbers and trends.
STIR/SHAKEN implementation claims certified in the Robocall Mitigation Database (RMD) are evolving. This article reviews the trends.
Here are the latest STIR/SHAKEN statistics from February 2022. Let’s review the latest trends and the potential impact of upcoming events in the SHAKEN ecosystem.
In 1989, three engineers came up with a short-term solution to fix internet routing issues. They drew it up on two napkins over lunch. Thirty-two years later, their “two-napkin solution” is still used for global internet routing. However, the solution is vulnerable to hacking and hijacking. With escalating concerns over cyber risk and warfare, an inquiry has been launched to fix it. Let’s have a look.
Ofcom, the U.K. regulator for communications services, just announced their plans to respond to the problem of scam calls and texts. Here’s a summary and comparison of their approach with policies in the U.S. and Canada.
We’ve heard that the FCC recently began challenging robocall mitigation filings. The impact is already showing up in the Robocall Mitigation Database. Let’s have a look.
Here’s the final round of reply comments to proposed rules for immediate call blocking notification. There are some much more substantive comments on both sides the issue in this round. Here’s a review and recap of themes.
The FCC has begun questioning SHAKEN implementation claims made by some voice service providers in their certification filings in the Robocall Mitigation Database (RMD). Here’s what’s happening.
Senators Edward Markey and John Thune sent a letter to FCC Chairwoman Jessica Rosenworcel asking for more details on robocall traceback activity. Let’s take a look at their request and what started it all.
Hot off the press, we have a fresh set of STIR/SHAKEN statistics from January 2022 to track progress in call authentication to help combat illegal robocalls. Let’s have a look at the latest trends.
The FCC asked for comment on its Sixth Further Notice of Proposed Rulemaking (FNPRM) on immediate notification of call blocking. Here’s our review and recap of recurring themes.
Subscriptions to the Reassigned Numbers Database (RND) can be expensive for high volume callers. However, the cost of not using the RND can be much higher. Here’s why.
The FCC Fourth Order on SHAKEN was published in the Federal Register on Tuesday, January 25, 2022. This sets its effective date 30 days later, on Thursday, February 24, 2022, which is important for other deadlines. Let’s have a look.
The FCC is urging communications companies to protect their networks from cyber threats. This follows close on the heels of a Cybersecurity Advisory from the U.S. government and not too long after a series of denial-of-service attacks against telcos. Let’s review what’s happening.
The FCC has asked for comments on immediate notification of call blocking. We’re hearing discussion of issues. In this article, we review the issues, questions, and answers.
There was a sharp uptick in signed robocalls received in December 2021. Read all about it in this article on STIR/SHAKEN statistics from the last month in 2021.
Twelve organizations filed reply comments on the FCC’s proposed robocall rules for gateway providers. We’ve summarized each filing and recurring themes across all filings.
Fifty-one members of the National Association of Attorneys General joined in reply comments on the FCC’s proposed robocall rules for gateway providers. In their comments, the attorneys general gave an account of the problem from their perspective and the actions they believe the Commission should take to provide relief from illegal robocalls.
Robocalls in the U.S. during December were down 12.5% from the previous month. Here’s an overview and a look behind the numbers.
Here are the top ten stories on our website in 2021 based upon readership. Click the headlines to view each article.
The Reassigned Numbers Database (RND) went live on November 1, 2022. There’s been some confusion about using the RND. This is important, because the RMD response affects safe harbor eligibility for callers. The FCC has supplemented their guidance on the RND. Here’s what’s happening.
The FCC Wireline Competition Bureau (WCB) did their annual reevaluation of SHAKEN implementation extensions, as required by the TRACED Act. Here’s what happened.
Fifteen organizations have filed comments on FCC proposed rules to require gateway providers to implement SHAKEN and robocall mitigation. Here’s a recap of the comments filed.
New legislation has been introduced in the U.S. Senate to strengthen robocall traceback and allow public disclosure of uncooperative providers and providers found to originate or transmit unlawful robocalls.
The FCC changed the rules that require immediate notification of call blocking starting January 1, 2022. There’s a lot going on here. This article will give you a quick overview of the essential facts.
The FCC adopted new rules that accelerate the SHAKEN implementation for some small voice service providers. This article reviews the new rules.
As 2021 winds down, there’s been a flurry of activity on pending and proposed rules for robocall mitigation and SHAKEN call authentication. Here’s a quick recap.
The Communications Fraud Control Association (CFCA) has released its 2021 Fraud Loss Survey Report. This biennial report describes the latest trends in telecommunications fraud as reported by fraud prevention professionals. Here are a few highlights.
We’ve collected SHAKEN statistics from our ClearIP customers from November 2021. This article reviews the evolution of SHAKEN activity, participation, and robocall trends since the SHAKEN/robocall mitigation implementation mandate.
The FCC’s proposed rule changes for gateway service providers would have them significantly raise their game in SHAKEN call authentication and robocall mitigation. But would this be enough, or do the proposed rules leave loopholes? Let’s have a look.
In recent remarks to the Canadian Telecom Summit, Ian Scott, CEO of the CRTC, led off with SHAKEN. “On November 30, STIR/SHAKEN technology will become a mandatory condition of service for telecommunications service providers.” In this article, we review recent developments in the Canadian SHAKEN ecosystem.
Another state is moving toward enacting robocall legislation. The Ohio legislature has passed Senate Bill 54 in both houses. The legislation is directed at robocallers and voice service providers who enable their robocalls. Here’s an overview.
Fifty-one State Attorneys General sent reply comments to the FCC urging the Commission to reduce access to numbers by voice service providers (VSPs) that do not have meaningful Know-Your-Customer policies. The State AGs contend that such service providers undercut anti-robocall efforts such as SHAKEN call authentication and the call blocking and labeling tools that SHAKEN enables.
In this audio podcast, Andrew Ward and Alec Fenichel discuss the two new standards that enable using SHAKEN with calls that transit TDM segments along their call path. These standards enable much broader, widespread use of SHAKEN call authentication to help combat illegal robocalls.
New York Governor Kathy Hochul signed two pieces of legislation into law to combat illegal robocalls. The laws enable enforcement actions by New York state officials, including fines. Here’s an overview.
We’ve collected SHAKEN statistics from our ClearIP customers from October 2021. This article reviews SHAKEN activity, participation, and robocall trends in the fourth month since the implementation mandate.
Robocalls in the U.S. were up 3.3% in October, according to the YouMail Robocall index. Are SHAKEN and robocall mitigation working? What does the future hold? Let’s have a look.
The Canadian Secure Token Governance Authority (CST-GA) has revised its policy to enable more Telephone Service Providers (TSPs) to obtain SHAKEN tokens so they can sign their own calls. Here’s an overview.
In their Fourth Report and Order on unlawful robocalls, the FCC requires Terminating Service Providers (TSPs) to provide callers with immediate notification of call blocking starting January 1, 2022. The Commission has received many requests to delay this rule. Some providers say they will stop blocking illegal robocalls if the rule goes into effect. What’s happening here? Let’s have a look.
The FCC recently sent cease-and-desist orders to three voice service providers for originating and transiting illegal robocalls. These providers have certification filings in the FCC Robocall Mitigation Database. Examining these filings alongside the cease-and-desist letters show how robocallers are adapting to the SHAKEN and robocall mitigation environment. Let’s have a look.
The U.S. Security Telephone Identity Governance Authority (STI-GA) announced support for two measures that expand SHAKEN functionality and participation in the SHAKEN ecosystem. Delegate certificates will be supported, and Resp Orgs can participate directly in SHAKEN. Here’s a brief overview of how this works and what it will mean.
We’ve collected SHAKEN statistics from our ClearIP customers for September 2021. The data confirm some trends we’ve seen in recent months and introduce new trends. Let’s have a look.
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