TransNexus blog

Originating provider fined for improper attestation

The FCC proposed a $2 million forfeiture penalty be imposed on a voice service provider for allegedly applying improper attestation levels on calls it originated and authenticated with STIR/SHAKEN. Let’s have a look at the details.

Webinar recording — STIR/SHAKEN in France

STIR/SHAKEN call authentication has been mandated in France. Compliance deadlines will be here soon. This webinar will review the requirements, provide an overview of the French STIR/SHAKEN call authentication ecosystem, and present the TransNexus STIR/SHAKEN solution for France.

Call acceptance compliance deadline arrives

The FCC’s call acceptance compliance deadline has arrived. Let’s have a look.

Robocall trends in April 2024

Here’s a quick review of robocall trends through April 2024.

STIR/SHAKEN statistics from April 2024

The April 2024 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation, and attestation level usage.

Phone fraud loss trends

FTC reporting shows an upward trend in fraud reports and losses perpetrated using telephone calls in the U.S. In this article, we review the recent trends and potential remedies. Let’s have a look.

Robocall mitigation deadlines and progress

The FCC announced compliance deadlines for providers to update their certification filing and robocall mitigation plan in the Robocall Mitigation Database (RMD). In this article, we review the requirements and progress we’ve observed so far.

STIR/SHAKEN in France

STIR/SHAKEN call authentication has been mandated in France. Compliance deadlines will be here soon. This article provides a brief overview of the French version of STIR/SHAKEN. Let’s have a look.

Robocall trends in March 2024

Here’s a quick review of robocall trends through March 2024.

STIR/SHAKEN statistics from March 2024

The March 2024 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation and attestation level usage.

FCC contacting providers with past due RMD updates

The FCC has begun contacting providers who have missed the deadline to update their certification filing in the Robocall Mitigation Database (RMD). Here’s what’s happening.

New robocall legislation introduced in U.S. Congress

New legislation has been introduced in the U.S. Congress to expand and strengthen laws to combat illegal robocalls. Let’s have a look.

Text blocking compliance date set

The compliance date has been set for the new text blocking rule. Let’s have a look.

Robocall trends in February 2024

Here’s a quick review of robocall trends through February 2024.

Compliance deadline for new robocall consent rules

The compliance date has been set for some of the new consent rules adopted by the FCC for robocalls and robotexts. Let’s have a look.

STIR/SHAKEN statistics from February 2024

The February 2024 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation and attestation level usage.

FCC removed 13 robocall mitigation certifications

The FCC announced that it has removed 13 deficient robocall mitigation certifications from the Robocall Mitigation Database (RMD). This requires all intermediate providers and voice service providers to cease accepting calls with NANP calling numbers directly from these providers.

FCC changes robocall consent rules

The FCC adopted new rules making it simpler for consumers to revoke consent to receive robocalls and robotexts. Let’s have a look.

Robocall trends in January 2024

Here’s a quick review of robocall trends through January 2024.

STIR/SHAKEN statistics from January 2024

The January 2024 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation and attestation level usage.

FCC issues ruling on AI-generated voice calls

The FCC issued a Declaratory Ruling on voice calls generated using Artificial Intelligence (AI) and the application of the Commission’s rules on the Telephone Consumer Protection Act (TCPA). Let’s have a look.

Updated robocall mitigation filing rules

The FCC announced deadlines for compliance with new robocall mitigation rules. The deadlines are fast approaching! This article summarizes the requirements. Let’s have a look.

Compliance dates announced for updated SHAKEN rules

The compliance dates for updated STIR/SHAKEN call authentication rules have been announced. Deadlines are coming fast. Let’s have a look.

Building trust in branded calling

There’s a growing interest in branded calling to improve call completion. But can branded calling information be trusted? This article reviews the issues and a proposed way to build trust. Let’s have a look.

FTC report shows progress against illegal scam calls

The Federal Trade Commission issued a report on the Do Not Call (DNC) Registry. The report shows the trends in robocalls and telemarketing calls from live callers in fiscal 2023. Let’s have a look.

Robocall trends in December 2023

Here’s a quick review of robocall trends through December 2023.

STIR/SHAKEN statistics from December 2023

The December 2023 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation and attestation level usage.

SHAKEN deadline for non-gateway intermediate providers

The FCC issued a public notice to remind non-gateway intermediate providers of an upcoming STIR/SHAKEN deadline. Let’s have a look.

FCC adopts additional rules for robocalls and robotexts

The FCC adopted new rules today to protect consumers from scam robocalls and robotexts. Let’s have a look.

STIR/SHAKEN statistics from November 2023

The November 2023 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation and attestation level usage.

FCC publishes draft new rules for robotexting

The FCC published a draft order on rules to eliminate unlawful text messages. Let’s have a look.

FTC Voice Cloning Challenge and prizes

The Federal Trade Commission has announced a Voice Cloning Challenge. The competition challenges participants to propose approaches to protect consumers from AI-enabled voice cloning fraud. Top submissions will be eligible for cash prizes. Let’s have a look.

Robocall trends in October 2023

Here’s a quick review of robocall trends through October 2023.

STIR/SHAKEN statistics from October 2023

The October 2023 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation and attestation level usage.

FCC inquiry on Artificial Intelligence and robocalls

The FCC released a draft Notice of Inquiry (NOI) on the implications of Artificial Intelligence (AI) on robocalls. This article reviews the questions to be discussed.

Recent buzz on AI and robocalls

There’s been lots of buzz recently about Artificial Intelligence (AI) and robocalls. In this article, we’ll review recent discussions about the concerns and opportunities that AI presents. Let’s have a look.

Real-world AI use discussed at Crexendo NetSapiens UGM

Crexendo held their NetSapiens User Group Meeting (UGM) recently. With innovative, entrepreneurial service providers driving NetSapiens to be the fastest-growing CPaaS platform in the industry, there was a lot to be learned from UGM attendees. Let’s have a look.

Out-of-Band SHAKEN revisions

Out-of-Band SHAKEN extends the STIR/SHAKEN framework to enable call authentication information to survive call paths using TDM. There are some interesting revisions to this method under discussion. Let’s have a look.

Robocall trends in September 2023

Here’s a quick review of robocall trends through September 2023.

STIR/SHAKEN statistics from September 2023

The September 2023 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation and attestation level usage.

Updated requirements for direct access to phone numbers

At their September meeting, the FCC updated its rules for direct access to telephone numbers. The announcement headline promotes the rules as curbing illegal robocalls, however, the changes cover a wide range of compliance goals. Let’s have a look.

How to monitor SHAKEN signer reputation

There’s been considerable concern over improper attestation by some SHAKEN signers. Terminating service providers should use call analytics to measure the reputation of authenticating service providers. In this article, we’ll provide a simple example and suggest ways to expand it for deeper analysis.

The evolving scam landscape

We’ve seen an uptick in news about increasingly sophisticated scams perpetrated by fraudsters. This article reviews a few of the common types and describes behavioral and analytics-based defenses. Let’s have a look.

Reply comments on FCC proposed robocall rules

Reply comments on the FCC’s third inquiry and eighth set of proposed robocall rules were quite active. This article summarizes the reply comments and recurring themes.

Robocall trends in August 2023

Here’s a quick review of robocall trends through August 2023.

STIR/SHAKEN statistics from August 2023

The August 2023 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation and attestation level usage.

U.K. progress on central number database for STIR/SHAKEN

A new standards document has been published in the U.K. for a common telephone numbering database. This is expected to be a component in the U.K. deployment of CLI authentication—the U.K. version of STIR/SHAKEN.

Telecom rules reduce abusive calls in Brazil

Anatel, the National Telecommunications Agency of Brazil, recently reported progress in reducing the number of abusive calls. The agency credits the improvement to several actions they took in recent years. Let’s have a look.

Could Contact Posters evolve for use in branded calling?

You may have noticed a new feature, Contact Posters, coming in iOS 17. We noticed some similarities with branded calling. Could Apple or third-party developers adapt this technology to branded calling sometime in the future? Let’s have a look.

ITG reappointed Registered Traceback Consortium

The FCC announced that it has reappointed the Industry Traceback Group (ITG), originally established by USTelecom, as the Registered Traceback Consortium, a role required by the TRACED Act. The announcement also describes recent ITG improvements.

A comparison of call blocking notification methods

There was an extensive discussion of call blocking notification in recent comments to the FCC on their Eight Further Notice of Proposed Rulemaking for robocalls. We thought it might be helpful to show examples of the two notification methods, SIP 603+ and SIP 608, to help readers understand how these methods differ.

Comments on FCC proposed robocall rules

There were many participants with lots of comments on the FCC’s third inquiry and eighth set of proposed rules for robocalls. This article summarizes the comments and recurring themes.

Robocall prevention using automated call content analysis

Researchers at North Carolina State University have published a paper on a new robocall identification tool they have developed to automate call content analysis. Let’s have a look.

Robocall trends in July 2023

Here’s a quick review of robocall trends through July 2023. The scam robocall statistics are improving. Let’s have a look.

STIR/SHAKEN statistics from July 2023

The July 2023 STIR/SHAKEN and robocall statistics are now available. The data show the latest trends in robocalls, STIR/SHAKEN participation and attestation level usage.

Call blocking notification options

The TRACED Act requires the FCC to issue rules for call blocking notification. The Commission is seeking further input on how to do that. Let’s have a look.

Rich Call Data and caller identity

The FCC has requested comment on ways to provide accurate caller name information to call recipients for calls authenticated with full A-level attestation. Rich Call Data (RCD) is well suited to this task, and there has been work underway to refine how it can be used. With the FCC’s request for comment in play, now is a good time to review these refinements.

Nationwide crackdown on illegal telemarketing announced

Regulators and law enforcement announced an enforcement sweep across the U.S. targeting operations responsible for making or facilitating illegal telemarketing calls.

STIR/SHAKEN statistics from June 2023

The June 2023 STIR/SHAKEN and robocall statistics are now available. The data show a mix of good and bad news.

Deadline set for new robocall mitigation rules

New robocall mitigation rules have been published in the Federal Register, which sets the compliance deadline. Here’s an overview.

Webinar recording — New robocall mitigation rules

The FCC has set compliance deadlines for its new robocall mitigation and call authentication rules. This educational webinar reviews the rules and deadlines to help telephone service providers plan their compliance next steps.

STIR/SHAKEN implementation deadline arrives

The STIR/SHAKEN implementation deadline for small voice service providers and gateway providers has arrived.

Are robocallers gobbling up numbering resources?

Are robocallers gobbling up numbering resources? Regulators and legislators in one state think so, and they’ve passed a law to do something about it. Let’s have a look.

Legislation introduced to strengthen FCC enforcement

Legislation has been introduced in Congress to give the FCC stronger enforcement powers. Let’s have a look.

Deadlines announced for new robocall mitigation rules

New robocall mitigation and STIR/SHAKEN rules have been published in the Federal Register. This sets the compliance deadline for some of the rules. Here’s a quick review.

Can Rich Call Data solve incorrect spam call labeling?

Enterprise callers and the voice service providers that serve them have been reporting problems with their calls being labeled as spam. Some are asking the FCC for help, and the Commission has opened an inquiry on the matter. Would Rich Call Data help? Let’s have a look.

Robocall Mitigation Database filing changes

Recent and proposed rule changes by the FCC will require voice service providers to update their certification filing and robocall mitigation plans in the Robocall Mitigation Database. This article provides a quick overview of the changes and timeline.

Comments on third-party STIR/SHAKEN signing

The FCC received in-depth, interesting comments on third-party signing in STIR/SHAKEN. We’ve summarized the comments and recurring themes. Here’s an overview.

STIR/SHAKEN statistics from May 2023

The May 2023 STIR/SHAKEN and robocall statistics are now available. The data show continued steady improvement in several areas.

Branded calling, Know-Your-Customer, and STIR/SHAKEN

We’ve been discussing the STI Governance Authority’s recent guidance on STIR/SHAKEN attestation and its implications for Know-Your-Customer (KYC) vetting and branded calling. In this article, we connect these dots.

New Governance Authority guidance on improper attestation

The STI Governance Authority (STI-GA) issued new guidance to define improper attestation in STIR/SHAKEN. This article reviews the issues and guidance.

Expanded robocall blocking rules announced

On May 18, 2023, the FCC extended its robocall blocking rules to include a broader range of service provider roles. This article summarizes the new rules and deadlines.

State “mini-TCPA” laws headed in opposite directions

Maryland enacted a state-level “mini TCPA” law, which will strengthen robocall prevention. Meanwhile, the Florida legislature passed an amendment to weaken its version. Let’s see what’s going on.

The importance of robocall mitigation

Two VoIP providers are in trouble with regulators and law enforcement for transiting robocalls. Robocall mitigation is not just a compliance thing—it can also help providers stay out of trouble. This article shows how.

Comments on FCC’s proposed robotext rules

The FCC received a huge number of comments on their proposed robotext rules. We’ve summarized the comments and recurring themes. Here’s an overview.

STIR/SHAKEN statistics from April 2023

The April 2023 STIR/SHAKEN and robocall statistics are in. These figures show improvements in some areas. An analysis of prolific robocall signers sheds new light on robocall signing patterns.

New robocall rules from the FCC circulated

The FCC has circulated a draft of new rules, proposed rules, and a notice of inquiry to be voted on in their next open meeting. Let’s have a look.

Changes proposed for Florida Telephone Solicitation Act

An amendment to the Florida Telephone Solicitation Act (FTSA) is making its way through the 2023 session of the Florida legislature. If enacted, subtle changes would have a big impact on the law’s reach. Here’s a review.

Washington State enacts new robocall law

Another state has enacted new legislation to prevent illegal robocalls. The law targets telephone solicitors and persons that assist with the origination or transmission of illegal calls, including service providers. Here’s an overview.

Delegate certificate updates in ATIS standards

The ATIS STIR/SHAKEN standards have been updated for support of delegate certificates. This article reviews the changes. Let’s have a look.

Regulatory deadlines to watch

Several robocall mitigation and STIR/SHAKEN deadlines are just around the corner. All U.S. providers will be affected by at least some of these rules and should be making their compliance plans. Here’s a recap.

Do warning letters curb illegal robocalls?

The FCC and FTC have been sending warning letters to gateway service providers identified as carrying suspicious robocalls. Do these letters work? The FTC has recently provided some statistics. Let’s look at the numbers.

FCC schedules vote on updated access arbitrage rules

After a long, complicated deliberation, the FCC is set to vote on new rules to prevent access arbitrage. Here’s what’s happening.

STIR/SHAKEN statistics from March 2023

The March 2023 STIR/SHAKEN and robocall statistics are in. These figures show welcome improvements in most areas. This article reviews the trends.

FCC to reconsider its TCPA consent rules

In its March 2023 open meeting, the FCC issued a Further Notice of Proposed Rulemaking (FNPRM) that will reconsider its TCPA consent rules. This could have a big impact on how enterprises may contact customers and prospects using voice calls and text messages. Let’s have a look.

The Campaign Registry SMS deadline extended

We’ve seen a report that the March 31, 2023, deadline for business SMS users to register their SMS campaigns with The Campaign Registry has been extended. Here’s the latest.

FCC adopts rules for blocking unlawful text messages

The FCC adopted a limited set of rules from the more expansive list they initially proposed for blocking unlawful text messages. The Commission also asked for further comment on potential future rules. Let’s have a look.

FCC adopts new STIR/SHAKEN rules

The FCC adopted additional new rules for STIR/SHAKEN call authentication at their March open meeting. Let’s have a look.

Robocalls down in February

Robocalls were down in February 2023. This article reviews the recurring trends and a potential inflection point.

Last minute flurry of change requests for robotext rules

There’s been a surge of meetings with the FCC by advocates asking for modifications to the robotext blocking rules up for a vote on March 16. Let’s have a look.

Court-ordered plan raises guardrails to prevent robocalls

A recent court order settlement includes a very detailed, comprehensive robocall mitigation plan that might be an instructive example for the industry. Let’s have a look.

FCC has more questions about STIR/SHAKEN

The Commission is requesting more feedback on STIR/SHAKEN third-party signing. They will vote at their next meeting to launch another FNPRM process. This article reviews some of their key questions. Let’s have a look.

STIR/SHAKEN statistics from February 2023

The latest STIR/SHAKEN and robocall statistics are in. This article reviews the trends.

FCC previews new SHAKEN rules

The FCC published new STIR/SHAKEN rules up for a vote in their meeting on March 16, 2023. Here’s an overview.

Proposed robotext blocking rules up for vote

The FCC announced that they intend to vote on proposed rules for blocking illegal text messages. The vote is scheduled for their open meeting on March 16, 2023. Here’s an overview.

Living in a STIR/SHAKEN world

Here is a recording of a session on STIR/SHAKEN for service providers presented by Alan Percy, TelcoBridges, and Jim Dalton, TransNexus, at ITEXPO 2023 in Fort Lauderdale.

Platform provider in trouble for customers’ robocalls

Here’s another case where a platform provider is being held accountable for alleged illegal robocalls made by its customer. The Department of Justice is targeting both the robocaller and the provider. Here’s what’s happening.

Suggestions to curb access arbitrage

Despite the Access Arbitrage Order, traffic pumping continues to exploit high access charges. Here’s an update on the latest round of suggestions to curb access arbitrage.

DO NOT CALL Act introduced in House of Representatives

Legislation has been introduced in the U.S. House of Representatives to create stricter penalties for illegal robocalls, including time in prison. Let’s have a look.

Are Do-Not-Originate lists underutilized?

A recent news story describes a widespread robocall scam in which the caller impersonates Medicare services. Would Do-Not-Originate lists help? Why aren’t they being used? This article discusses the issues.

Robocalls up in January

Robocalls continued an upward trend in the U.S. month-over-month and compared with the same month in the previous year. Let’s have a look.

Webinar recording — STIR/SHAKEN deployment made easy

Small voice service providers and gateway providers must implement STIR/SHAKEN by June 30, 2023. This webinar will show you what’s involved in a smooth deployment. The session will include typical deployment examples with a variety of network equipment.

STIR/SHAKEN statistics from January 2023

We see some encouraging trends in the latest STIR/SHAKEN statistics, along with some lingering concerns. Let’s have a look.

Robocall mitigation tested by robocall enforcement action

Last week, the FCC issued an enforcement notice to all U.S.-based voice service providers to mitigate apparently illegal traffic from a particular source. This situation is testing the robocall mitigation and know-your-customer responsibilities of parties in the telecom ecosystem. Are you ready for this?

Reply comments on FCC non-IP call authentication inquiry

An interesting variety of reply comments were filed on the FCC’s non-IP call authentication inquiry. This article reviews these filings and recurring themes.

FCC sets compliance date for updated TCPA rules

The FCC recently issued a decision on petitions to reconsider updated TCPA call limit rules. The compliance date for these rule changes has been announced. Here’s an overview.

ChatGPT and the telecommunications industry

The tech industry is abuzz about ChatGPT, an artificial intelligence tool from OpenAI. How will this impact the telecommunications industry? Let’s have a look.

FCC decides on call limit rules

The FCC responded to opposing petitions for reconsideration of its rules restricting calls that can be made without prior express consent. Here’s a recap.

FCC sends STIR/SHAKEN report to U.S. Congress

The FCC sent a STIR/SHAKEN report to the U.S. Congress. This report describes the Commission’s assessment of the efficacy of the technologies used in STIR/SHAKEN. Here’s a recap.

Robocalls were up in 2022

Robocalls in the U.S. were up in 2022 versus previous years. Here’s a look at the trends.

STIR/SHAKEN statistics from December 2022

Some long-running STIR/SHAKEN trends showed signs of change in December. Let’s have a look.

Top ten articles from 2022

Here are the top ten stories on our website in 2022 based on readership. Click the headlines to view each article.

Proposed rules and initiatives to combat robotexts

The FCC sought comment on proposed rules to prevent illegal robotexts. This article reviews the comments received and proposed initiatives.

FCC launches Private Entity Robocall and Spoofing Portal

The FCC launched a new portal in which private entities can report suspected robocall and spoofing violations to the FCC Enforcement Bureau. Here’s an overview.

Verizon seeks gateway provider deadline extensions

Verizon petitioned the FCC for a limited waiver of deadlines related to the Gateway Provider Order. Their request highlights the effort required to complete an IP transition. Here’s an overview.

FCC decides on the small provider STIR/SHAKEN extension

The FCC announced its decision on whether the STIR/SHAKEN implementation extension for small providers should be extended further or lapse. Here’s what’s happening and how we got here.

Comments on the FCC non-IP call authentication inquiry

The FCC issued a Notice of Inquiry to ask for comments on non-IP call authentication. This is a hot topic, and the Commission received 161 pages of comments in 20 submissions. In this article, we summarize the comments and recurring themes.

Webinar recording — Get ready for STIR/SHAKEN

This webinar will help you understand the regulatory requirements and processes to register for and deploy STIR/SHAKEN in your network. We also cover the latest information on call authentication in non-IP networks, i.e., SHAKEN for TDM.

Gateway provider RMD filing rule effective dates set

More effective dates have been set for gateway provider robocall rules. These compliance dates are related to new requirements for filing certifications in the Robocall Mitigation Database (RMD). Some rules also apply to downstream providers. Let’s have a look.

Robocalls continue upward in November

Robocalls in the U.S. were up again in November, again setting a record for 2022. Here’s an overview.

STIR/SHAKEN statistics from November 2022

The monthly STIR/SHAKEN statistics improved slightly in November. Is this a blip, or a new trend? Let’s have a look.

Smartphone app lets you swipe left to sue the robocaller

A law firm has created a smartphone app that lets users swipe left to report robocalls, which may result in a lawsuit against the robocaller. Let’s have a look.

FCC issues ruling on ringless voicemail

The FCC issued a declaratory ruling on ringless voicemail. Here’s what happened.

Notice of retraction

ATIS Robocalling Testbed adds features

ATIS announced support for additional features in the ATIS Robocalling Testbed. Let’s have a look.

Compliance date for gateway provider blocking rules

The FCC approved new rules requiring gateway providers to block certain calls. The effective date for these rules was subject to OMB approval, which they have issued. Here’s a summary of the rules and compliance date.

U.K. regulator issues new rules to block spoofed calls

Ofcom, the UK regulator for communications services, instituted new rules designed to identify and block spoofed calls. It also updated its guidance for how service providers should work with Calling Line Identification (CLI) data. Let’s have a look.

Legal Entity Identifiers and call authentication

Could a standardized “Legal Entity Identifier” (LEI) help with call authentication? Some organizations believe it could. They’ve encouraged the FCC to incorporate LEI provisions into the Commission’s call authentication rules. Let’s have a look.

Robocalls up sharply in October

Robocalls in the U.S. were up sharply in October, reaching the highest level seen since the start of the pandemic. Here’s what’s happening.

STIR/SHAKEN statistics from October 2022

SHAKEN participation was up in October, but the percentage of signed calls remains flat. Why is that? Let’s have a look.

FCC launches inquiry for non-IP caller ID authentication

The FCC approved and launched its planned inquiry, Reviewing Policies for Caller ID Authentication on Non-IP Networks. Here’s what happened.

Reply comments on SHAKEN extensions and effectiveness

The FCC received reply comments on whether STIR/SHAKEN extensions are needed and if STIR/SHAKEN effectiveness. Here’s a summary.

Indiana robocall settlement puts provider out of business

The Office of the Indiana Attorney General announced a settlement with a service provider accused of facilitating illegal robocalls. The settlement requires the provider and its CEO to exit the telecommunications industry forever. Here’s what happened.

NTCA suggestions for FCC non-IP SHAKEN inquiry

NTCA – The Rural Broadband Association representative Brian Ford met with FCC staff to suggest improvements for the draft Notice of Inquiry (NOI) on non-IP call authentication. The Commission will discuss this NOI during their October open meeting. Here’s a recap of the NTCA’s suggested improvements.

Proposed updates to SHAKEN governance standards

There are a few updates under consideration for the SHAKEN governance standard to clarify support for delegate certificates and RespOrg participation. This article reviews the proposed changes.

High-volume callers tentatively endorse SIP 603+

In a breakthrough meeting with the FCC, a group of associations representing lawful high-volume callers said that the SIP 603+ standard holds potential for effective call blocking notification. However, they said that prompt Commission action is necessary. Here’s what’s happening.

FCC to consider SHAKEN for TDM

The FCC will consider launching an inquiry into SHAKEN for TDM at its October open meeting. Here’s what’s happening.

Voice service providers face shutdown for non-compliance

The FCC Enforcement Bureau has started a process to shut down seven voice service providers for non-compliance with anti-robocalling rules. Here’s what’s happening.

Comments on SHAKEN extensions and effectiveness

The TRACED Act requires the FCC to request comments on whether STIR/SHAKEN extensions are needed and if STIR/SHAKEN is effective. There were some interesting comments filed. Let’s have a look.

STIR/SHAKEN statistics from September 2022

Robocalls signed with STIR/SHAKEN call authentication remain high, but there is good news on this front. Let’s have a look.

Proposed updates to delegate certificate standards

What’s happening with delegate certificates and STIR/SHAKEN? This article reviews how they’re to be used and previews proposed updates to the standard. Let’s have a look.

FCC begins action against spam texts

After almost a year of behind-the-scenes work, the FCC has begun to develop rules to combat spam text messages. Here’s an update.

Gateway provider fined for illegal robocalls

The owner of a VoIP provider business pleaded guilty in federal court to money laundering related to gateway provider services that introduced illegal robocalls into the U.S. This case illustrates the hefty fines that can be levied against gateway providers for their involvement in illegal robocalls.

Reply comments, proposed SHAKEN and robocall rules

The FCC received reply comments on proposed rules for SHAKEN and robocall mitigation. Here’s a summary of individual comments and recurring themes.

Do Not Call Registry access fee changes

Access fees for the Do Not Call (DNC) Registry, an important resource for regulatory compliance and legal risk mitigation, are changing soon. Here’s an overview.

Should robocall traceback information be made public?

Should information gathered in robocall traceback be made publicly available? Arguments have been made on both sides. Let’s have a look at the issues.

Robocalls rebound in August

Robocall volume has fluctuated widely throughout 2022 and rebounded to a new high in August. What’s happening in the war against illegal robocalls? Let’s look at the latest numbers and trends.

STIR/SHAKEN statistics from August 2022

Robocalls signed with STIR/SHAKEN call authentication remain high, but there might be a new trend emerging. Let’s have a look.

Is call labeling becoming a protection racket?

Call labeling has been promoted as a valuable service to protect people from unwanted and illegal robocalls. Is this service becoming a protection racket? Let’s have a look.

Updated SHAKEN standard improves security

A new version of the ATIS SIP Forum SHAKEN standard has been published. It includes important procedures to improve the security of the SHAKEN ecosystem. Let’s have a look.

SIP 603+ blocking notification standard approved

The SIP 603+ standard on robocall blocking notification has been approved and published by ATIS. Here’s an overview.

Comments on proposed SHAKEN, robocall mitigation rules

The FCC asked for feedback on a long list of proposed SHAKEN and robocall rules. They received lots of comments. Here’s a summary of individual comments and recurring themes.

State attorneys general driving robocall mitigation

While regulators have avoided prescriptive robocall mitigation plans, state attorneys general are shaping very specific requirements in prosecution settlements. Let’s have a look.

Michigan Telephone Solicitation Act proposes hefty fines

State legislators in Michigan have proposed a Telephone Solicitation Act that would impose hefty penalties for violating its provisions. Will this become a model for other states? Let’s have a look.

CHIPS Act includes telecom funding

The CHIPS and Science Act of 2022 was signed into law on August 9, 2022. Although it’s main purpose is to promote semiconductor manufacturing in the U.S., it also includes some telecommunications funding. Let’s have a look.

Robocalls down in July

Robocalls in the U.S. were down in July. This article shows the trends and possible reasons for the drop.

State AGs target telcos that carry illegal robocalls

Fifty state attorneys general are forming an Anti-Robocall Litigation Task Force. This task force will investigate and take legal action against telecommunications companies responsible for carrying illegal robocalls.

STIR/SHAKEN statistics from July 2022

Robocalls signed with STIR/SHAKEN call authentication remain high, but other statistics show possible signs of change. Are these just blips, or new trends? Let’s have a look.

Should robocall mitigation requirements be more specific?

The FCC proposed a rule change to strengthen robocall mitigation by making the requirements more specific—something they’ve carefully avoided in the past. This article reviews why they proposed this change and what the new requirements could be.

What happens when providers don’t stop robocalls

In a strange turn of events, eight originating service providers did not respond to robocall cease-and-desist letters from the FCC. What happened next? Here’s an overview.

Legislation introduced to prohibit spam text messages

Legislation was introduced in the U.S. House of Representatives to prohibit spam text messages. The proposed law would also change the auto dialer definition that’s been at the center of so many TCPA lawsuits. Here’s a review.

Final gateway provider SHAKEN rules published

The new STIR/SHAKEN and robocall rules for gateway providers are now published and final. Here’s an overview of the final version.

Third-party signing undermines SHAKEN

Can a downstream provider sign calls with STIR-SHAKEN? Does this make the originating service provider a SHAKEN participant? We hear this question often, and it’s come up in a recent FCC document. Let’s review the regulations and standards.

Ohio AG, FCC swat auto warranty scam robocalls

Ohio Attorney General Dave Yost filed a lawsuit in federal court on July 7 against twenty-two defendants accused of sending billions of auto warranty robocalls. The FCC issued cease-and-desist letters to eight voice service providers for their involvement in carrying these robocalls.

Robocalls trending upward in the U.S.

Robocalls in the U.S. have been rising in 2022. In this article, we review the trends, causes and recent reactions from lawmakers.

STIR/SHAKEN statistics from June 2022

STIR/SHAKEN participation increased in June 2022, while robocall traffic remains high, including robocalls signed with SHAKEN certificates. Here’s a review of recent trends.

Service providers prepare for imminent SHAKEN deadline

Non-facilities-based small voice service providers in the U.S. must implement SHAKEN by June 30, 2022. This article shows how these providers are preparing for this deadline.

FCC proposes new rules to prevent access stimulation

Fraudsters have found another way to game the intercarrier compensation system. In response, the FCC has just proposed new rules to combat this access arbitrage scheme. Here’s how it works.

The calling community gives feedback on SIP 603+

The SIP 603+ standards task force invited feedback from an association of calling community businesses. The association responded. Does the standards draft satisfy their issues? Let’s have a look.

Authorized SHAKEN providers growing fast

The number of voice service providers authorized to do STIR/SHAKEN is growing fast. Let’s see what’s happening.

SHAKEN deadline for small non-facilities-based providers

The FCC published a notice to remind non-facilities-based small voice service providers of the imminent deadline for STIR/SHAKEN implementation. The notice also recaps the filing requirements. Let’s have a look.

Stronger robocall mitigation rules proposed

Stronger robocall mitigation requirements have been proposed before the FCC. These proposals would create stronger financial incentives for robocall mitigation along the call path. Let’s have a look.

New concerns over call blocking notification requirements

There’s an ongoing debate over call blocking notification. Will the call blocking mechanism proposed by several large carriers work, or would it impose impossible burdens on callers? New concerns have been raised—let’s sort this out.

SIP 603+ specifications updated

The TRACED Act requires immediate call blocking notification. An updated version of the SIP decline message, dubbed “SIP 603+” has been proposed. Would this be sufficient for notification and redress? In this article, we summarize the proposal so you can decide.

Denial of service attack and ransom demand defeated

We learned of a recent Telephony Denial of Service (TDoS) attack, which included a ransom demand. We’re sharing information about the attack to help others be on their guard.

STIR/SHAKEN statistics from May 2022

Signed robocalls showed explosive growth in May. In some cases, a SHAKEN attestation is becoming a marker for a likely robocall. Let’s have a look.

Best practices for terminating providers using SHAKEN

The FCC just released a report from the CATA Working Group, Best Practices for Terminating Voice Service Providers (TSPs) using Caller ID Authentication Information. The report outlines where we are with SHAKEN and robocall prevention, where we need to be, and how to get there.

More rules proposed for STIR/SHAKEN, robocall mitigation

While adopting new STIR/SHAKEN and robocall mitigation rules for gateway providers on May 19, the FCC also proposed another round of new rules—twenty-six pages’ worth. Here’s a quick overview.

New SHAKEN and robocall rules for gateway providers

The new STIR/SHAKEN and robocall rules for gateway providers were approved on May 19. Here’s a quick recap of the final version.

China cracks down on telecom fraud

Telecom fraud is a big problem in China. The latest response by a large telecom service provider is the most severe action yet. Will it work, or will users just find other ways to communicate? Let’s have a look.

Pending robocall rules raise concern

There has been a flurry of last-minute filings on proposed rules for gateway providers to implement SHAKEN and robocall mitigation. We’ve summarized the discussion for you.

Highlights from the FCC robocalls and SHAKEN draft order

The FCC will consider a draft order during their open meeting on May 19, 2022. There are many moving parts in this order. Here are the highlights.

The evolution of access arbitrage schemes

A discussion is underway to change access arbitrage rules again. Why? Because access arbitrage schemes are evolving, and the rule changes are designed to counter the latest traffic-pumping tactics. Here’s what’s happening.

STIR/SHAKEN statistics from April 2022

The April STIR/SHAKEN statistics show some alarming trends, but help might be on the way. Let’s have a look.

Robocall Trace Back Enhancement Act introduced

New legislation would amend the TRACED Act to improve robocall traceback. Here’s how it would do that.

FCC to vote on new robocall rules for gateway providers

The FCC announced that they will vote in their next meeting to require gateway providers to implement STIR/SHAKEN and perform robocall mitigation. Let’s review the specific rules, proposed deadlines, and possible last-minute changes.

Changing trickle-down robonomics

A creative regulatory approach to prevent robocalls has been proposed to the FCC. Would it work? Let’s have a look.

Reassigned Numbers Database affordability

Using the Reassigned Numbers Database can be very expensive. Not using it can be even more expensive. Can this be fixed? This article reviews the problems and proposed changes made in a recent waiver request.

Call blocking notification discussion at SIPNOC

There’s been an ongoing debate for almost a year now about how to satisfy the immediate call blocking notification requirements of the TRACED Act. The conversation continued with a very interesting session at SIPNOC 2022. Here are the highlights.

Webinar recording—Prepare for the FCC SHAKEN deadline

This webinar will help you understand the regulatory requirements and processes to register for and deploy STIR/SHAKEN in your network.

New robocall scam

Hiya announced a new robocall scam they’ve observed. Here’s how it works.

Reassigned Numbers Database price changes

The FCC announced a price change for the Reassigned Numbers Database (RND). The change was touted as making the RND more affordable. However, we ran the numbers and found that prices won’t go down for everyone. Let’s have a look.

Industry Traceback Group analyzes robocall tracebacks

The FCC asked the Industry Traceback Group (ITG) for information on robocall tracebacks. The ITG responded with a report that analyzes traceback activity over the past six months. Here are a few highlights that caught our eye.

STIR/SHAKEN statistics from March 2022

The March STIR/SHAKEN statistics are a mixed bag—some numbers got worse, while others improved. Let’s have a look.

Delegate certificate roles and benefits

Who would use delegate certificates, and what other roles are involved in making this happen? What are the benefits? Let’s have a look.

No SHAKEN claims surge in March

The proportion of voice service providers certifying that they have not implemented STIR/SHAKEN surged dramatically in March 2022. This article explains what’s happening and what’s next.

The walls are closing in on providers for robocalls

Service providers that originate or transit unlawful robocalls are under increasing pressure. And it’s not just from the federal government—states are getting involved too. Let’s have a look at recent events.

Communications networks and quantum computing threats

Quantum computer technology is being developed that can calculate solutions in a fraction of the time required by today’s computers. This technology could also be used to overcome encryption methods used to secure communications networks. How quickly will this happen? What should you be doing now? Let’s have a look.

A better call blocking notification method?

There are rapid developments underway in call blocking notification. What is it, and how does it work? Let’s have a look.

SHAKEN implementations among non-U.S. service providers

There are over 200 STIR/SHAKEN implementation claims from 78 countries other than the U.S. and Canada. Where are these providers located? How are they doing SHAKEN from abroad? Let’s have a look at the numbers and trends.

Subscribe to our newsletter!

News, special event notices and announcements delivered to your inbox every now and then.

All fields are required.

This information will only be used to send newsletters and occasional announcements. TransNexus will not share your data with any third parties. We will retain your information for as long as you wish to continue receiving our newsletters and announcements. You may unsubscribe at any time by selecting the unsubscribe link at the bottom of the email. For more information about how we use personal data, please see our privacy statement.