With services in 23 different countries, ACN needed a solution that simplified operations while maintaining the regulatory and business requirements of each country.
Alteva needed a dynamic LCR engine that could be updated in real time and ensure that every route was profitable.
Appia began to put together a new network designed to consolidate the hosted voice and SIP trunking services. “We wanted to increase our reliability. We wanted to increase our security, and we wanted to move where we had inter-session information” said Jay Cox, Director of Telecommunications Management at Appia.
With fraud increasing at a faster rate within the telecom industry, it is now more important than ever for service providers to take extra precautions in protecting their customers. Arena One, being an innovative leader, proactively searched for a solution that would mitigate the risk of a fraud attack.
Atlantech prides itself on delivering an exceptional customer experience. However, with fraud continuing to increase, Atlantech needed to partner with a solutions provider that could stop fraudulent calls in their network and pass the fraud protection and savings on to their customers.
Atlantic Coast Automotive (ACA) owns several auto dealerships, including 29 locations throughout Florida, Maryland, Virginia, and Pennsylvania. One of their dealerships, Kendall Dodge Chrysler Jeep Ram, in Kendall, Florida, was besieged by persistent, recurring Telephony Denial of Service (TDoS) attacks. Huge floods of telephone calls would overwhelm their telephone system. During these attacks, staff had difficulty calling out, and customers and prospects struggled to call in. It was crippling their business.
BroadConnect Canada chose the TransNexus NexOSS software to detect and prevent telecom fraud attacks. NexOSS uses SIP Analytics® to block telecom fraud in real time at the beginning of an attack. This fraud prevention solution has tight integration with Cisco BroadWorks OCI API.
BroadRiver decided to expand their VoIP service offering by offering VoIP services to cable customers, a strategic and substantial increase in their customer base.
Covad Communications, a leading national provider of voice and data communications, needed to enhance its application delivery infrastructure and increase the quality and profitability of its service offerings.
Finger Lakes Technology Group needed a robust solution to address fraud detection and least cost routing (LCR).
FUSE 3 expanded their IT offerings to include hosted PBX service and needed a solution that could keep costs low and provide customers with the same quality of experience that they expected from other FUSE 3 managed services.
Junction Connections customers were asking for relief from annoying, unwanted robocalls. Junction Connections turned to TransNexus for help. Here’s their story.
OnePipe needed to build a nimble infrastructure in a constantly evolving marketplace in order to quickly respond to external changes.
As Ooma grew and began scaling up their network, they began to notice that their calls were not consistently being routed to the lowest cost carrier.
PingTone needed a solution to automate dynamic least cost and quality of service routing, coupled with fraud prevention, that would integrate seamlessly with their BroadSoft and Oracle Acme Packet infrastructure.
Prescient needed a solution that could handle very complex routing and help detect and deter the growing threat of telecom fraud.
RapidTel came to TransNexus to find a solution to replace their outdated legacy softswitch, which had become too expensive to run and maintain, especially using outdated TDM connectivity. They needed a solution that would allow them to offer least cost routing to their customers.
Founded in 1987, Rhode Island Telephone provides telephone solutions to business customers in Rhode Island, Connecticut and Massachusetts. The company is committed to providing their customers with enterprise-level service, without the enterprise-level price.
Spirit Communications found themselves facing a significant problem with telecom fraud on behalf of their customers. Criminals were able to gain access into the non-secure telephone systems or SIP phones of Spirit’s business customers. The fraudsters would use malicious software to continuously generate multiple calls to high cost foreign destinations.
Robocalls are a growing problem for enterprise organizations. Every day, robocalls and telephony denial of service (TDoS) attacks disrupt business and interfere with customer service. We’ve noticed an uptick in customer and service providers desperately looking for solutions.
A large travel agency conducts a significant share of its business over the telephone. Telephony Denial of Service (TDoS) attacks were crippling their ability to serve their customers. It was an existential threat to their business. They turned to TransNexus for help.
Troy Communications is a small, hometown communications company that needed to streamline their network and minimize costs.
Fraud detection using call detail records (CDRs) was too slow. Vocal IP chose SIP Analytics.
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