STIR/SHAKEN information hub

This information hub draws content about STIR/SHAKEN from across our website and a variety of industry sources.

TransNexus STIR/SHAKEN solutions

Our STIR/SHAKEN solutions include everything you need to deploy STIR/SHAKEN. They work with any network equipment and are available in our ClearIP and NexOSS software platforms.

We offer SHAKEN certificates to use with our software products or any other. Certificates are available with flexible duration and no contract or commitment.

You can easilly combine robocall mitigation techniques with STIR/SHAKEN call authentication to improve customer experience and satisfy compliance requirements.

Learn more about STIR/SHAKEN

STIR/SHAKEN whitepapers

STIR/SHAKEN overview — A brief introduction

Understanding STIR/SHAKEN — An introduction to some technical details

How to obtain access to numbering resources — Service provider requirements to sign calls

Certificate management for STIR/SHAKEN — Creating and managing keys and certificates

STIR/SHAKEN authentication service — Authentication technical details

STIR/SHAKEN verification service — Verification technical details

Out-of-Band STIR/SHAKEN call authentication — Another way to transmit the SHAKEN token, regardless of call path used

Rich Call Data and STIR/SHAKEN — How to include additional caller info in the SHAKEN token to improve call completion

Extending the SHAKEN framework to TDM networks — How Out-of-Band SHAKEN enables call authentication for TDM networks

Delegate certificates improve STIR/SHAKEN for providers and enterprises — How a special certificate extends the trusted network


CFCA Know SHAKEN videos

TransNexus presented a series of webinars with the CFCA on STIR/SHAKEN topics, including:

  1. Introduction
  2. Public Key Infrastructure
  3. Authentication
  4. Verification
  5. Out-of-Band SHAKEN
  6. Rich Call Data
  7. Call Analytics

STIR/SHAKEN standards

STIR/SHAKEN regulations

  • United States

    WC Docket No. 17-97, Call Authentication Trust Anchor

    TRACED ActDec 30, 2019Law requires FCC to issue orders that require STIR/SHAKEN call authentication and related provisions.
    Report and OrderMar 31, 2020Mandates STIR/SHAKEN.
    Second Report and OrderSep 29, 2020Provides extensions for SHAKEN implementation, requires robocall mitigation program during extensions, requires certification in new Robocall Mitigation Database.
    Caller ID Authentication Best PracticesDec 22, 2020Voluntary, optional best practices for SHAKEN developed by the CATA working group.
    Robocall Mitigation Database (RMD)Apr 20, 2021New portal used to submit, view, and download certifications in the RMD.
  • Canada
    CRTC 2018-3225 Jan 2018Measures to reduce caller identification spoofing and to determine the origins of nuisance calls
    CRTC 2019-4029 Dec 2019CISC Network Working Group – Status of implementation by telecommunications service providers of authentication/verification measures for caller identification
    CRTC 2019-4039 Dec 2019Establishment of the Canadian Secure Token Governance Authority
    CRTC 2019-402-215 Sep 2020Rogers Communications Canada Inc. – Request for a nine‑month postponement of STIR/SHAKEN implementation
    CRTC 2021-1236 Apr 2021STIR/SHAKEN implementation for Internet Protocol-based voice calls

Robocall mitigation regulations

  • United States

    CG Docket No. 17-59, Advanced Methods to Target and Eliminate Unlawful Robocalls

    Report and OrderNov 16, 2017Allows providers to block calls from phone numbers that are invalid, unallocated, unused, or that appear on Do-Not-Originate (DNO) lists.
    Second Report and OrderDec 12, 2018Establishes Reassigned Numbers Database.
    Declaratory RulingJun 6, 2019Clarifies that service providers may offer opt-out call-blocking programs based on any reasonable analytics.
    Third Report and OrderJul 16, 2020Establishes safe harbors for call blocking.
    Fourth Report and OrderDec 29, 2020Requires service providers to police their networks and cooperate with traceback, adds network blocking to safe harbor, requires immediate notification of blocking by Jan 1, 2022.

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STIR/SHAKEN information hub