Arena One case study

The Challenge

With fraud increasing at a faster rate within the telecom industry, it is now more important than ever for service providers to take extra precautions in protecting their customers. Arena One, being an innovative leader, proactively searched for a solution that would mitigate the risk of a fraud attack.

Result

Arena One chose SDReporter from TransNexus. SDReporter provides complete telecom fraud detection and call detail record (CDR) reporting and analysis and is compatible with Arena One’s BroadSoft and Oracle Acme Packet network.

Customer Take Away

"...SDReporter is the perfect solution for us. It is highly effective and reasonably priced."

Arena One Deploys SDReporter

About Arena One

Founded in 1999, Arena One provides fully managed Hosted PBX services utilizing voice optimized broadband as well as public internet access. Arena One’s CloudCall Hosted PBX encompasses multiple features that trump traditional phone systems. It is scalable, avoids the need to purchase any equipment, is quick to install, and provides most businesses with savings between 25-50% of traditional phone costs. Arena One also has a variety of Voice Optimized Broadband products for companies that require guaranteed levels of performance without interruption.

The Challenge

With fraud increasing at a faster rate within the telecom industry, it is now more important than ever for service providers to take extra precautions in protecting their customers. Arena One, being an innovative leader, proactively searched for a solution that would mitigate the risk of a fraud attack. They chose to deploy next-generation fraud control software to safeguard its customers.

The Solution

Arena One selected Averistar and TransNexus as the best solution to prevent a fraud attack. The TransNexus SDReporter software is a complete telecom fraud detection and Call Detail Record (CDR) reporting and analysis product compatible with Arena One’s BroadSoft and Oracle Acme Packet network.

SDReporter’s compatibility with the BroadWorks Open Client Interface – Provisioning (OCI-P) Application Program enables the fraud detection software to automatically block calls or change the calling plan for any user, group, or service provider configured in their BroadWorks network.

“Averistar understands our network and our business needs. Averistar’s rapid deployment of SDReporter was the perfect solution for us. It is highly effective and reasonably priced,” says Dennis Area, Founder and CTO of Arena One.

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