Deadline set for new robocall mitigation rules

July 12, 2023

New robocall mitigation rules have been published in the Federal Register, which sets the compliance deadline. Here’s an overview.

Mitigation rules

24-hour traceback response (was “prompt”)
Mandatory blocking following Commission notification (was “mitigation”)
- Downstream provider blocking when notified by the Commission that the upstream provider has failed to comply with a mandatory blocking following notification
Know Your Upstream Provider

The FCC adopted these new rules on May 18, 2023, in their Seventh Order on robocalls (CG Docket No. 17-59). The rules extend some of the Gateway Provider rules to other provider roles.

The rules have been published in the Federal Register; this sets the compliance deadline, which is January 8, 2024.

There will be related rule changes to filing certifications in the Robocall Mitigation Database. These rules are currently under review by the Office of Management and Budget to comply with the Paperwork Reduction Act. We will be watching for an announcement on that.

For more information about the rules and compliance deadlines, see our webcast recording, Compliance 101: New Robocall Mitigation Rules.

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