FCC orders creation of reassigned numbers database

On December 12, 2018, the Federal Communications Commission issued a report and order for the creation of a reassigned numbers database. This database is intended to reduce the number of phone calls intended for someone else. Here’s how it will work.

Reassigned number database highlights

  • The reassigned numbers database will be managed by an independent third-party administrator selected through a competitive bidding process.
  • Each month, voice providers and the toll-free number administrator will report information about permanently disconnected numbers to the reassigned numbers database administrator.
  • The database will generally available for anyone to inquire whether a phone number has been permanently disconnected.
  • The order requires a minimum of 45 aging days before providers can reassign a permanently disconnected number to another subscriber.
  • Smaller providers will have an additional six months to begin reporting permanently disconnected phone numbers to the database administrator.
  • The FCC grants safe harbor from TCPA (Telephone Consumer Protection Act) liability to callers who relied on the database yet inadvertently made a call to a reassigned number because of an error in the database.

The FCC announced this report and order as Second Report and Order (FCC 18-177).

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