FCC proposed rules on robotexting and robocall prevention

The Federal Communications Commission (FCC) has proposed rules to prevent robotexting and robocalls to reassigned numbers. Here are the details.

Declaratory ruling on text messaging

FCC Chairman Ajit Pai

This rule would clearly establish that text messaging services are information services, not telephone services. This distinction would allow carriers to continue to use robotext blocking and anti-spoofing measures to protect consumers from unwanted text messages, called robotexts.

“Americans rely on and trust text messaging,” said FCC Chairman Ajit Pai. “That’s why we need to act to prevent a deluge of spam texts and scam messages.”

Order to create database of reassigned numbers

This order would call for the creation of a single, comprehensive database of reassigned numbers. This information would be provided by phone companies that obtain North American Numbering Plan U.S. geographic numbers.

Millions of telephone numbers are reassigned each year. While reassigning numbers is an efficient use of the number pool, it can cause problems for everyone involved:

  • Subscribers with reassigned numbers get unwanted calls intended for the previous telephone number holders.
  • Subscribers miss calls from parties they forgot to notify after changing their phone numbers.
  • Organizations with prior authorized consent are unable to contact their customers and inadvertently annoy new number holders instead.

The reassigned numbers database would enable legitimate callers to check whether a number has been reassigned and thereby avoid making unwanted calls.

Chairman Pai explained, “I’m also proposing new rules to help reduce robocalls to reassigned numbers by creating a database that will help legitimate businesses stop calling those numbers.”

The FCC will discuss these items at its Open Commission Meeting on December 12, 2018.


Sep 19, 2022

Reply comments on proposed SHAKEN and robocall mitigation rules

Sep 7, 2022

Robocalls rebound in August

Sep 2, 2022

STIR/SHAKEN statistics from August 2022

Aug 29, 2022

Updated SHAKEN standard improves security

Aug 22, 2022

Comments on proposed SHAKEN and robocall mitigation rules

Aug 1, 2022

STIR/SHAKEN statistics from July 2022

Jul 18, 2022

Final gateway provider SHAKEN rules published

Jul 13, 2022

Third-party signing undermines SHAKEN

Jul 5, 2022

STIR/SHAKEN statistics from June 2022

Jun 29, 2022

Service providers prepare for imminent SHAKEN deadline

Jun 20, 2022

Authorized SHAKEN providers growing fast

Jun 15, 2022

SHAKEN deadline reminder for small non-facilities-based providers

Jun 1, 2022

STIR/SHAKEN statistics from May 2022

May 31, 2022

Best practices for terminating providers using STIR/SHAKEN

May 25, 2022

More rules proposed for STIR/SHAKEN and robocall mitigation

May 23, 2022

New SHAKEN and robocall rules for gateway providers

May 16, 2022

Pending robocall rules raise concern

May 11, 2022

Highlights from the FCC robocalls and SHAKEN draft order

May 4, 2022

STIR/SHAKEN statistics from April 2022

Apr 27, 2022

FCC to vote on new robocall rules for gateway providers

Apr 14, 2022

Webinar recording — Prepare for the FCC SHAKEN deadline

Apr 4, 2022

STIR/SHAKEN statistics from March 2022

Mar 30, 2022

Delegate certificate roles and benefits

Mar 28, 2022

No SHAKEN claims surge in March

Mar 9, 2022

SHAKEN implementation claims among non-U.S. service providers

Mar 7, 2022

The evolution of SHAKEN implementation claims

Feb 21, 2022

Impact of FCC challenges to robocall mitigation filings

Feb 14, 2022

FCC questions some SHAKEN implementation claims

Dec 13, 2021

FCC order accelerates SHAKEN deadline for some small providers

Nov 1, 2021

Canadian SHAKEN token access policy revised

Oct 25, 2021

Enforcement action against robocallers in the SHAKEN era

Oct 20, 2021

STI-GA announces support for enhanced SHAKEN functionality

August 16, 2021

Canadian regulator changes service provider SHAKEN qualifications

July 15, 2021

SHAKEN for TDM standards approved