FCC publishes Small Entity Compliance Guide for robocall blocking
The FCC released a Small Entity Compliance Guide for the Third Report and Order on robocall blocking. This five-page guide summarizes the 71-page Report and Order to help small entities comply with the rules.
Third Report and Order
The Third Report and Order on CG Docket No. 17-59, Advanced Methods to Target and Eliminate Unlawful Robocalls, was adopted on July 16, 2020 and became effective on October 14, 2020. It provides the following:
- Safe harbor for terminating voice service providers that block calls on a default opt-out basis based on reasonable analytics.
- Safe harbor for voice service providers that block and then stop accepting traffic from an upstream voice service provider.
These safe harbors shield voice service providers from liability for blocking calls or not accepting calls provided requirements are met:
- Use STIR/SHAKEN info when available.
- Do not completely shut off an upstream provider until that provider has been warned by the FCC and failed to respond.
- Designate a single point of contact to resolve call blocking disputes at no charge.
- Ensure that emergency calls are not blocked.
The compliance guide is published on the FCC website.
In addition, we help service providers with all aspects of STIR/SHAKEN deployment, including registering with the Policy Administrator and preparing their Robocall Mitigation certification with the FCC.
Contact us today to learn more.
This information will only be used to respond to your inquiry. TransNexus will not share your data with any third parties. We will retain your information for as long as needed to retain a record of your inquiry. For more information about how we use personal data, please see our privacy statement.
Our STIR/SHAKEN products:
- Most affordable commercial solutions
- Work with your existing network
- Include support with deployment