FCC issues Report on Robocalls

The Federal Communications Commission Consumer and Governmental Affairs Bureau today released a Report on Robocalls. This report fulfills a requirement to describe progress made in combatting illegal robocalls and the remaining challenges.


This report provides a broad overview of the context of the unwanted robocall problem, including:

  • Applicable federal laws and rules
  • Legitimate versus illegal uses of robocalls
  • Overview of the state of robocall activity and expectations for the future
  • Recent progress in rules, such as allowing carriers to block Do Not Originate calls and calls from invalid, unallocated and unused numbers
  • The STIR/SHAKEN protocol for authentication and verification of caller ID
  • Recent enforcement actions (fines levied against robocallers)
  • Importance of call traceback
  • Reassigned numbers initiatives

Remaining challenges

The report identified three key challenges:

  1. Many perpetrators are located overseas. While the FCC has jurisdiction over foreign caller ID spoofers for calls to the U.S., enforcement would require the cooperation of foreign governments.
  2. Majority of originating service providers are VoIP providers. Many do not keep updated contact information with the FCC nor accurate records of all calls made across their networks.
  3. Statute of limitation for violations of the Telephone Consumer Protection Act is one year, which is often not enough time to bring action.

The full report is available online.

Subscribe to our newsletter!

News, special event notices and announcements delivered to your inbox every now and then.

All fields are required.

This information will only be used to send newsletters and occasional announcements. TransNexus will not share your data with any third parties. We will retain your information for as long as you wish to continue receiving our newsletters and announcements. You may unsubscribe at any time by selecting the unsubscribe link at the bottom of the email. For more information about how we use personal data, please see our privacy statement.