SDReporter Data Sheet

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Overview

Your VoIP network collects data on every call that flows through your network, but how do you use that data to optimize your network? TransNexus’s SDReporter solution was designed specifically to use the data your VoIP network collects to create detailed Quality of Service reporting and alarms and fraud detection unlike anything else in the industry.

 

Fraud Detection

With the increase of fraud attacks in the industry, it is now more important than ever for enterprises and service providers to implement an efficient telecom fraud management solution to protect their networks. TransNexus solutions effectively eliminate the problems of traffic pumping fraud, PBX hacking, revenue sharing fraud, blind transfers, and call forwarding fraud for VoIP providers. The solution is to include smart monitoring features that sense when there is an unusual spike in call traffic to a specific destination. When a suspicious spike occurs, the TransNexus system simply and automatically blacklists the route, ensuring that fraud losses are kept to an absolute minimum without interrupting legitimate calls. TransNexus fraud detection features also include fraud blacklists, fraud scoring, call diversion, and call blocking.

SDReporter Data Sheet Fraud Detection

 

Comprehensive Quality of Service Reporting

TransNexus’s SDReporter is a complete telecom fraud management solution that features Call Detail Record (CDR) reporting and analysis. Designed to be simple and efficient, SDReporter is easy to install and provides 65 comprehensive and easy to understand color coded Quality of Service (QoS) reports.

 

Call Completion Reporting

SDReporter’s Call Completion Reports provide an end to end view of signaling performance. The reports present signaling performance statistics that are crucial to monitoring your call routing to ensure profitability. SDReporter’s Call Completion reports include statistics surrounding call success ratio, answer seizure ratio, average call duration, and post dial delay.

 

Quality of Service Reporting

Color coded Quality of Service reports provide the full view of the service quality experienced by your customers. With these reports, you will be able to gain a deep understanding of your customer’s experiences and catch QoS issues before your customers call to complain. SDReporter’s deep level of reporting means that you can drill down in every report to see in-depth detail about the source realm and device, destination realm and device, SBC, dial code, and time of day. With SDReporter, you will see reports related to the percent of calls with low QoS, RFactor, MOS score, jitter, packet loss, and packet delay.

 

Call Detail Records Reporting

SDReporter’s CDR Reports provide full access to view and download CDRs quickly and easily. With SDReporter, CDRs for a 24 hour period can be downloaded By Source Realm or Destination Realm, or you may drill down through any report to view and download a select sample of CDRs.

 

 

Simplify Troubleshooting

What sets SDReporter apart from other QoS reporting software is its ability to simplify network troubleshooting by separating data into separate reports for each area where quality of service can be affected, allowing your network engineers to pinpoint the exact source of trouble on the network. SDReporter separates QoS Reports these four packet flow areas: source network QoS, destination network QoS, calling party QoS, and called party QoS.

 

 

Near Real Time Reports and Alarms

SDReporter’s Near Real Time Reporting gives you the reports and alarms to detect quality of service problems before your customers do. Within minutes, CDRs can be incorporated into reports, and E-mail and SNMP Alarms provide an immediate alert when problems occur. Alarm triggers can be set for any of the call completion or quality of service statistics.

SDReporter Near Real Time Reports and Alarms Diagram

Host Server Requirements:

  • OS: 64-bit Red Hat Enterprise Server V6, or CentOS V6
  • Also available as an .ova or .ovf file for VMware Esxi version 5
  • Ports required: 7080 and 22.
  • Guideline for sizing hard disk space: 40 KB per call or 40 GB per 1 million calls.
  • Recommended Host Server: single Quad Core Xeon CPU with multiple 15,000 rpm SAS hard disks. Multi-channel hard disk controller for data transfer with all disks in parallel at 6 GB/second per disk.
SDReporter Data Sheet Charts